A lot of listening is just hearing. A good listening skill takes much beyond that. Even more, good listening skills are undeniably important for our everyday life either in school, workplace, or at home. Imagine how communication would run through without proper listening skills. Such things produce so much of misunderstanding that leads to an unproductive discussion. As often, the mistakes of listening skills happen by the personality of the listeners in particular situation of the discussion or communication. Below is the spot of the 5 types of institutional mistakes of proper listening.
- Careless Listener
One common type of listeners is careless listener. This kind of person often does not pay enough attention to the speakers. They tend to try doing something else during the listening. Consequentially, they could miss some important information from the speakers. By so, although however good ideas or opinion to reply, sometimes they could not do it well because the communication is somehow already broken. Worse than the unproductive communication, this can also bring some negative feeling to the speakers because they could feel of disrespect from that type of listeners.
- Response Listener
Response listeners are usually very attentive listeners. They listen very carefully to the speakers, and they think about it so deep. But, the problem is they don’t think to understand. They instead focus their mind on challenging the idea. So, they try to by, whatever perspective, speak out the point where the opinion from the speakers is not right. Psychologically, this type feel more confortable when they can response to any ideas spoken out because they feel they are better by being able to challenge it.
- Emotional listener
Emotional listeners are people who attach their emotion too much to the speakers words while what is better is to try to feel instead the emotion of the speakers. It is said that people hear only what they want to hear. By allowing our emotion overwhelmingly to interfere the meaning of the speakers, they limit our understanding to the speakers’ message. If it is to learn, we learn less. If it is to discuss, we will not be able to reply well.
- Close listener
There are some kind of people who are so proud of their ability. So, whenever they listen to others, their mind is closed. The message that keeps repeating in their mind is “ I am good. I am better. Your oppinion is not gonna matter. I have nothing to learn from them.” However, a sense of on-going improvement is always a better way to approach our life. We need to be humble to continuously learn new things.
- Surface listener
From another particular type, some listeners tend to only physically listen to the message from the speakers. Nontheless, the tone behind the line is as important as the physical message we hear. People do not often speak their mind, but their emotion very often come along with those physical words, and it may bear a different message to the wording heard. That is really another level of listening skills.